Delivery Schedule: Weekday deliveries from 9:00 am to 5:00 pm. Delivery durations vary by region (e.g., Victoria: 1-3 days, Western Australia: 5-8 days).

Late Deliveries: Contact us if delayed over 14 working days.

Inspection: Report discrepancies or damage within 2 days at info@leapsports.com.au.

For detailed information, please refer to our Shipping Policy

We are committed to ensuring customer satisfaction and supports your online shopping experience with a flexible 30-day Return Policy. We understand that you might change your mind, hence we accept returns of items in their original, unused condition. Product exchanges are subject to availability. Certain exclusions apply, such as used or damaged goods, gift cards, and clearance items. We're here to ensure your shopping experience is hassle-free and gratifying. Please refer to our full Refund Policy for a comprehensive understanding.

We offer a comprehensive warranty policy, which includes:

1. Eligibility: The warranty is for original buyers from our official online store. The warranty is non-transferable and requires proof of purchase for all claims.
2. Duration: We offer a standard 12-month warranty on selected scooter and spin bike models, covering any manufacturing defects unless stated otherwise.
3. Coverage: This policy covers repairs or replacements for defects in materials and workmanship. We reserve the right to replace faulty parts or products with equivalent ones.
4. Returns: Customers may need to securely package and return products needing repair. In certain cases, we may coordinate a pickup or provide a prepaid postage label.
5. Exclusions: The warranty does not cover damage from misuse, natural disasters, or improper adjustments. Call-out services are not included and may incur additional charges.
6. Customer Rights: As per Australian Consumer Law, customers are entitled to a refund or replacement for major failures.

For detailed information, please refer to our Warranty Policy.